During the 2016/17 academic year, the E-Learning Unit ran its first survey to evaluate its applications and services. The survey was open to all current staff and external partners who use e-learning technologies at QMUL. Its primary purpose was to gather feedback from staff on their views about E-Learning services at QMUL in order to inform the E-Learning Unit on areas to focus on for improvement.

The survey launched on Tuesday, 5th July 2016 and closed on Wednesday, 2nd November 2016. There were a total of 24 questions and included 2 open ended optional questions at the end, where participants were asked to provide either positive comments or suggestions for improvement. The survey questions covered use and satisfaction levels for the following areas:

1. QMplus, the online learning environment
2. Q-Review, the lecture recording facility
3. Other e-learning applications, such as Turnitin (plagiarism detection); BOS (online survey creation); Turning Point (audience response system); QMplus Hub (groups and portfolio area); and QMplus Media (Video storage and streaming service).
4. E-Learning support and training
5. E-Learning communication methods

At the end of the survey, participants were invited to enter their email address into a prize draw for a £50 Amazon Voucher. James Soderman from the Library was randomly selected.

Below are some highlights of the results of the survey.

---

1. Total responses – 340
   • 39% of respondents indicated they were from School of Medicine and Dentistry
   • 29% from Humanities and Social Sciences
   • 25% from Sciences and Engineering
   • 7% from Professional Services
2. 67.6% Academic staff
3. 57.1% from Mile End
4. Almost 50% worked at QMUL more than 5 years
5. 76% generally enthusiastic about E-Learning at QMUL

QMplus summary

1. 91% use QMplus
2. 81% satisfied
3. 90% use QMplus to add resources
4. 82% use QMplus to communicate with students
5. 72.3% create online activities that reflect the way they teach
6. Between 50-60% use QMplus to create online assessments (formative and/or summative) or to set up group work.

Q-Review summary

1. 46.8% record their lectures
2. 59.6% are comfortable or very comfortable with being recorded
3. 67% satisfied
4. 20% concerned about students attendance
5. 32% do not know how to edit recordings
6. 20% want more control of recordings within the classroom (ability to stop/pause a recording)

More information is available in the Staff evaluation of E-Learning Report – May 2017

Responses per question broken down by Faculty:

1. Humanities and Social Sciences e-learning staff survey results
2. Science and Engineering e-learning staff survey results
3. School of Medicine Dentistry e-learning staff survey results
4. Professional Services e-learning staff survey results